Frequently Asked Questions
Clear answers about smart scheduling, privacy, pricing, and how Trueday fits into a real day.
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01What makes Trueday different?
Trueday weighs 16 planning factors, including your energy curve, priorities, deadlines, dependencies, travel and prayer windows. Day pulse shows booked time and openings, and the next-task card explains why a task fits now.
02Which devices does Trueday support?
Trueday runs on iPhone and iPad, on iOS or iPadOS 17 or later. It includes six widget types, plus separate Live Activities and Siri Shortcuts. There is no Apple Watch, Mac, or Android version.
03Is my data secure?
Your planning data is stored on your device under iOS Data Protection, and core planning works without an account. Optional cloud sync uses TLS and database row-level security to control access by account and permissions, including authorized collaborators on shared content. Product analytics is off by default, with separate choices for session replay and subscription revenue sharing. See the Privacy Policy for optional providers and controls.
04Is Trueday available today?
Yes. Trueday is available now on the App Store for iPhone and iPad.
05Does Trueday integrate with Apple Reminders?
Yes. Trueday provides seamless integration with Apple Reminders, allowing you to automatically import tasks and schedule them according to your energy levels.
01What are Energy Cycles?
Your energy profile is a 24-hour curve mapped across 3 tiers (High, Medium, Low). The system learns your patterns over time to schedule deep work in peak focus windows.
02How does prayer integration work?
Trueday calculates prayer times using astronomical formulas (Julian-day sun position). It supports 7 methods including MWL, ISNA, and Umm Al-Qura, plus Qibla direction.
03Does it handle commute times?
Yes, Location-Aware Routing clusters tasks by area and calculates commute times between locations, building buffer time so you're never rushing.
04Can I use Siri or widgets?
Yes. Add Task, Speak a Task and Today’s Tasks widgets are free. Pro adds Today’s Progress, Daily Load and Next Task. Siri Shortcuts and Live Activities provide separate ways to use Trueday.
05Can I choose a different theme?
Yes. Choose System, Light or Dark appearance, then explore six themes. Sunset is free; Forest, Ocean, Rose, Violet, Ivory and custom accent colors require Pro.
01Is my personal data sold?
Never. Trueday processes smart scheduling on-device whenever possible. Our business model is Pro subscriptions, not advertising or data brokering.
02Can I sync with external calendars?
Yes. Trueday reads Apple Calendar events via EventKit so external events can block scheduling. Calendar write-back is available with Pro.
03Do I need an account to use Trueday?
No. Local-first use does not require an account. An account is only needed if you choose cloud sync or other account-based services.
04How do I request my data or deletion?
Use the Privacy Policy and Data Rights pages on this site to submit an access or deletion request.
05Is Trueday local-first privacy?
Core planning runs on your device and works without an account. Optional features such as cloud sync, weather, route estimates and speech recognition can send data to the providers described in the Privacy Policy. Product analytics is off by default; session replay and revenue sharing have separate consent controls.
01Is Trueday free?
Yes. Free includes 25 active tasks, 3 saved locations, Today with Day pulse, Quick Add, three widgets, a focus timer with Live Activities, Apple Calendar read sync, and local export and backup tools.
02What happens if I cancel Pro?
You transition to the Free tier. Your data stays intact, but Pro-only features such as unlimited tasks, unlimited locations, cloud sync, Apple Calendar write-back, goals, smart auto-defer, and natural-language task creation are no longer available.
03How will I be billed?
Paid plans are billed through Apple's in-app purchase system using your App Store account.
04Can I request a refund?
Refund requests for App Store purchases are handled by Apple at reportaproblem.apple.com.
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Our support team can help with launch questions, billing details, and product-specific issues—usually within one business day.
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