Help Center

Support

Answers to common questions about your Trueday account.

I didn't receive a confirmation email.

Check your spam or junk folder for an email from no-reply@auth.truedayapp.com. If it's not there, open Trueday and tap "Resend confirmation email".

My confirmation link says it's expired or already used.

Confirmation links are single-use and expire after 10 minutes. Open Trueday and request a new confirmation email. If the app shows a code field, use the 6-digit code from your email instead.

I can't sign in to my account.

Make sure you're using the same email you signed up with. Use "Forgot password" on the sign-in screen if you've forgotten your password. After 5 failed attempts, your account is temporarily locked for 15 minutes.

I got a security email I didn't request.

If you received an unexpected password reset or confirmation email, someone may have entered your email by mistake. You can safely ignore it — no changes were made. If you're concerned, contact us at security@truedayapp.com.

How do I delete my account?

Open Trueday → Settings → Account → Delete Account. This is permanent and cannot be undone.

Still need help?

Our team usually responds within one business day.

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